iDealBed respects the privacy of its users and is committed to protecting their personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect both personal and non-personal information from you when you visit our website, make a purchase, or interact with us.
Personal Information
Personal information refers to any information that can be used to identify you specifically, such as your name, email address, phone number, or billing information. We only collect personal information when you voluntarily provide it to us, such as when creating an account, placing an order, submitting an inquiry, posting on our blog, or participating in surveys.
The types of personal information we may collect include:
- Contact information – such as your name, email address, phone number, and physical address.
- Account information – such as your username, password, and preferences.
- Order information – such as your order history, tracking number, and payment information.
- Feedback – such as any reviews, comments, suggestions, or messages you submit to us.
- Social media information – such as your social media profile information if you connect with or contact us through social media.
- Other information – such as responses to surveys or contests.
Non-Personal Information
We may also collect non-personal information about your visit to our website. This refers to data that cannot identify you specifically, such as browser information, referring website, clicks and page views, demographic data, and aggregated usage data.
Some examples of non-personal information we collect include:
- Browser information – such as the type of browser you’re using, browser language, and access times.
- Device information – such as the type of device you’re using, device operating system, screen resolution, and internet connection type.
- Website traffic data – such as pages visited, referring sites, clicks, ad data, and page load times.
- Location information – general location determined from your IP address.
- Aggregated data – data collected from multiple users but aggregated anonymously.
How We Use Your Information
We only use your personal information for the purposes disclosed at the time of collection, and as described in this policy. We will not use your information for any other unrelated purposes without your permission. The ways we may use personal information include:
- To process and fulfill orders
- To provide product recommendations and special offers
- To improve our products, services, and operations
- To contact you regarding your purchases, account, inquiries, or reviews
- To provide customer service and support
- To create and manage your account
- To notify you about changes to our policies or services
- To enforce compliance with our Terms of Service
For non-personal information, we use aggregate data to better understand our audience, improve our website and marketing efforts, and analyze website traffic patterns. This allows us to improve the navigation and content of our site to better serve our users.
How We Share Your Information
We do not sell or rent your personal information to third parties. The only ways we may share your information are:
- With third party service providers working on our behalf who have agreed to privacy restrictions, such as payment processors, shipping, marketing, and technology services.
- With law enforcement or government agencies if required or permitted by law, such as to comply with subpoenas or court orders.
- To protect our rights, property, and ensure our policies are enforced.
- In case of a merger or acquisition, if iDealBed sells or buys any business assets, user information may be disclosed as part of the transaction.
- With your consent. We may share information if you authorize us to do so.
- Aggregated data that cannot identify you specifically may be shared with partners such as research groups and advertisers.
Cookies and Tracking Technologies
We and our partners use cookies and tracking technologies like pixels and web beacons to operate and improve our website. These technologies allow us to recognize you, remember your preferences and settings, analyze website traffic and usage, and to display relevant advertising.
By visiting and using our website, you consent to the use of cookies and similar technologies. You can control cookies through your browser settings and other tools. However, limiting cookies may impact your experience on the site.
Our cookies do not contain any personally identifiable information and we do not combine information collected with cookies with other personal information. Cookies we use include:
- Strictly Necessary – These cookies are essential to navigate our site and use features like shopping carts. They do not gather any information about you that could be used for marketing.
- Performance – These cookies collect information about how you use our website such as which pages you visit most. The data is anonymous and helps us improve the site functionality.
- Functionality – These cookies allow the website to remember choices you make like language and customize the interface. The information collected is anonymous.
- Targeting – These cookies collect browsing habits to target relevant content and recommendations to users. They also limit the number of times you see an ad and help measure effectiveness.
You can opt-out of targeted advertising cookies from providers like Google and Facebook through their sites.
Security of Your Information
We take all reasonable steps to protect your personal information and keep it secure. The measures we take include:
- Using secure server software (SSL) to encrypt sensitive information in transit.
- Encrypting payment transactions by working only with reputable third-party processors that meet PCI compliance standards.
- Restricting access to your personal information only to employees who need it to perform their jobs.
- Maintaining physical, technical, and administrative safeguards to prevent unauthorized access to your data.
- Never storing sensitive payment information like credit card numbers as we work with third-party payment processors.
While we follow industry standard security protocols and practices to protect your data, no website or server can be 100% secure. We cannot guarantee the security of your information transmitted through our site. Any transmission remains at your own risk.
Your Rights and Choices
You have the right to control what personal information we collect and how it is used. Your main rights include:
Access – You have the right to request copies of your personal information we hold.
Correction – You have the right to correct any incomplete or inaccurate personal information about you.
Deletion – You have the right to request that we delete your personal information.
Restriction of processing – You have the right to request restriction of how we use your personal information.
Objection to processing – You have the right to object to how we use or share your information.
Data portability – You have the right to ask for transfer of your information to another party.
Complaints – You have the right to lodge a complaint regarding how we handle your information with supervisory authorities.
Withdrawal of consent – If we rely on your consent to process your personal information, you have the right to withdraw that consent.
Some requests may limit how we are able to interact with you going forward. To exercise your rights, please submit a request via email to our Data Protection Officer. We will respond within 30 days.
Retention of Personal Information
We will only retain your personal information as long as required to fulfill the purposes outlined in this privacy policy, as required by law, or as otherwise communicated to you. We may retain non-personal information about your interactions with us for analytical purposes.
International Data Transfers
When you visit our website, use our products or services, or submit information to us, your data may be stored and processed in the United States or wherever our data hosting services reside. Those countries may have data protection laws less stringent than your home country. By using our services or providing any personal information, you consent to the transfer and storage of your data in those locations.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not intentionally collect or use any personal information from children under 13. If we learn that we have collected information from a child under 13 we will take steps to delete it as soon as possible.
Changes to the Privacy Policy
We reserve the right to amend this privacy policy at any time. If we make material changes, we will notify you by email or by posting a notice on our website before the changes take effect. We encourage you to check this page periodically for the latest information on our privacy practices.
